What systems trigger notifications (scope)#

Start from the events list from your product manager.

Understand what events must be notified, and what systems in your overall system should trigger those.

Map each notification to its triggering system:

Event

Triggering system

Reservation confirmed

myWebApp

Password changed

myWebApp

Appointment reminder

myBookingSys

CredCard charge error

pmtintegrator

Each system that triggers a notification will identify itself as a scope to tattler.

Communicate the scopes to your template designer so they can start organizing the templates for each event.